Happy Holidays

Holidays and especially the Christmas season have always been special to me. My earliest memories of Christmas still bring a warm sensation as I relive those happy times as a child.  The excitement and anticipation of unknown gifts was almost too much to bear. The months leading up to Christmas would often find me, my […]

The Season for Change is Here

I am often asked by different leaders what they need to do to improve their departments. Improvement can sometimes just involve enhancements while other times in means a radical change. Making changes just for the sake of change causes more harm than good. Change is most challenging to manage and to participate in when we are unclear or […]